"With up to $1 million in orders processed daily, downtime directly impacts our revenue. Klir is helping us minimize that downtime."

- Art Carapola, acting CIO for E&B Giftware

E&B Giftware is a global manufacturer of accessory and gift products for the travel, gold, automotive, fitness, grooming and wine markets. The company sources products in Asia through its facility in Hong Kong, generating over $200 million in revenues from retailers in the United States, Canada and Europe.

CHALLENGE
In support of the company's growth strategy, the E&B Giftware IT team transformed the corporate network into a global network, bringing locations in Asia and Europe online into a central reporting platform. The team experienced some growing pains from deploying many different (and sometimes incompatible) network technologies. IT lacked infrastructure visibility in offices outside the United States, and they lacked round-the-clock visibility and control.

SOLUTION
E&B Giftware implemented Klir Analytics to help them:

• Establish core visibility into their global network
• Gain access into utilization of their IT infrastructure
• Continuously monitor performance and implement alerts to identify potential issues

RESULTS

• Optimized distribution center infrastructure
• Rapid deployment - up and running quickly
• Visibility into every network-enabled device within a week
• Analysis to make better capacity planning decisions
• Avoided $35,000 investment (plus consulting costs) in niche tool
• Freed up 0.25 FTE